Política de envío

📦 Shipping Policy

TL;DR — The quick version

  • Free shipping on orders to the United States and Canada.
  • Processing time: 1–2 business days.
  • Standard delivery: 5–8 business days (US & CA).
  • Tracking link sent to your email as soon as your order ships.
  • No hidden fees — taxes (if applicable) are shown at checkout.
  • Lost or stuck package? Email infohypnia@gmail.com with your order number.

Order Processing Time

All orders require 3–4 business days for processing before shipment.
This includes order verification, quality control, packaging, and handoff to the carrier.

Processing times do not include weekends or holidays.

Estimated Delivery Times

Once your order has shipped, the estimated delivery times are:

  • United States: 6–8 business days

  • Canada: 6–10 business days

  • United Kingdom & Europe: 6–12 business days

  • Australia & New Zealand: 7–12 business days

  • Latin America: 7–15 business days

  • Rest of the world: Delivery times may vary depending on customs and location.

📌 These are estimated timeframes. Delays may occur due to high demand, customs inspections, carrier issues, or weather conditions.

Tracking Information

Once your order ships, you will automatically receive an email with your tracking number and a link to track your package online.

Please allow up to 48 hours for tracking information to update.

Incorrect Addresses

We are not responsible for orders shipped to incorrect addresses entered by the customer.

If you made a mistake, please contact us immediately at:

📧 infohypnia@gmail.com

If the order has already shipped, address changes are not possible.

Lost or Delayed Packages

If your package is delayed or appears lost, contact us at infohypnia@gmail.com and we will assist you.

Customs & Import Fees (International Orders)

Some countries may charge customs duties, taxes, or import fees.
These charges are the customer’s responsibility and are not included in the product or shipping price.

We recommend checking with your local customs office before placing an order.

Delay Disclaimer

SilentSleep™ is not responsible for delays caused by:

  • Customs inspections

  • International transit

  • Carrier-related issues

  • Weather conditions or other uncontrollable circumstances